James Reidinger, SHRM-CP, is the Director of HR and Call Center Operations at ReconMR, where he leads large teams with a focus on employee engagement, leadership development, and operational excellence. With more than 20 years of experience in call center environments, he brings real-world insight into building strong teams and improving the employee experience at scale.

James is an active speaker in the HR community, presenting on topics centered around engagement, culture, and leadership effectiveness. His sessions combine practical strategy with direct, honest perspective, helping organizations move beyond transactional HR and build workplaces where people feel connected, valued, and motivated to perform.